Data Deletion Instructions

Last updated: November 9, 2026

CodeBase Coders ("we", "us") respects your right to have your personal data deleted. This page explains what data we may hold about you and how to ask us to delete it. It applies to this website, to our apps that use Facebook, Instagram or WhatsApp, and to ConverseIQ, our WhatsApp marketing software.

What data we may hold

• Website: your name, email, phone number, company and message when you send an enquiry, request an audit, download a guide or leave a review.
• Facebook and Instagram: if you use one of our apps through Facebook or Instagram, or send us a lead form, the basic profile details and form answers you choose to share, such as your name, email and page or account ID.
• WhatsApp: your WhatsApp number, name and the messages you exchange with us.
• ConverseIQ: account details, connected WhatsApp Business details, contacts and message history stored in your ConverseIQ workspace.

How to request deletion

1. Email info@codebasecoders.com with the subject "Data deletion request".
2. Include the email address, phone number or Facebook / Instagram account the data is linked to, and what you want deleted.
3. We may reply to confirm the request comes from you before we delete anything.
4. We delete the data within 30 days and confirm by email once it is done.

Removing our app from Facebook

You can stop sharing data with our app at any time. In Facebook, go to Settings & privacy > Settings > Apps and websites, find our app and select Remove. This stops new data from being shared. To delete the data we already received, email us as described above.

What we may have to keep

We may keep a limited record where the law requires it, for example invoices and payment records, or where we need it to resolve a dispute or prevent fraud. We keep only what is needed, for as long as it is needed, and do not use it for marketing.

More information

Our Privacy Policy explains how we collect and use personal data. For any other question, use our contact page.