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ConverseIQ by CodeBase Coders

WhatsApp Marketing Software That Turns Chats Into Customers

ConverseIQ is all-in-one WhatsApp marketing software for growing businesses: a shared WhatsApp inbox, broadcasts, drip campaigns, a chatbot, an AI assistant and a built-in WhatsApp CRM, in one workspace.

Explore ConverseIQ
  • WhatsApp Business Platform
  • AI built in
  • Setup help from our team
ConverseIQ WhatsApp marketing software: CRM, AI assistant and WhatsApp chat on desktop and mobile

What is WhatsApp marketing software?

WhatsApp marketing software connects to the WhatsApp Business Platform and turns WhatsApp into a managed marketing and sales channel, instead of a single phone and a spreadsheet. Your team shares one inbox, sends approved messages to customers who opted in, automates replies and follow-ups, and tracks every lead from first message to sale.

With more than 3 billion people using WhatsApp every month, it is where many customers already prefer to talk. The right WhatsApp marketing tools help you answer faster, follow WhatsApp's rules and see which campaigns actually bring customers.

3B+
people use WhatsApp every month (Meta, 2025)
Opt-in first
Consent tracking built into ConverseIQ
One workspace
Inbox, campaigns, chatbot, AI and CRM together
Features

Everything you need for WhatsApp marketing, in one platform

Replace a patchwork of WhatsApp marketing tools with one all-in-one workspace.

Shared WhatsApp inbox

Your whole team answers from one WhatsApp number, with assignments, filters and quick replies.

WhatsApp broadcasts

Send approved templates to opted-in contacts by tag, status or source.

Drip campaigns

Automated welcome, reminder and win-back sequences that run on their own.

WhatsApp chatbot

Flows triggered by keywords, new leads, webhooks or template button taps.

AI assistant

Summaries, reply drafts, translation and intent detection from your knowledge base.

Built-in WhatsApp CRM

Every chat becomes a lead with status, source, consent, tasks and notes.

Chat widget & QR codes

Start WhatsApp chats from your website, store, flyers and packaging.

Click-to-WhatsApp ads

Bring ad clicks straight into conversations and track the leads they create.

Catalog & orders

Stores, products and orders in the same workspace as your chats.

Email broadcasts

Email campaigns and templates for messages that do not belong on WhatsApp.

Analytics & reports

Conversation, message and campaign reports to see what is working.

API & integrations

Developer API, Meta Lead Ads sync and Google Sheets sync add-ons.

Shared inbox

A shared WhatsApp inbox for your whole team

Stop passing one phone around. Every WhatsApp conversation lands in a single inbox your team shares, with the customer's history, CRM details and follow-up tasks beside the chat, so nobody misses a lead or replies twice.

  • Filter by unread, waiting, assigned to me or unassigned
  • Quick replies and AI-suggested answers
  • Notes, follow-up tasks and lead score on every contact
ConverseIQ shared WhatsApp inbox with conversation list, chat and AI reply suggestion (illustration with sample data)
Broadcasts & drip campaigns

WhatsApp broadcasts and automated drip campaigns

Run WhatsApp marketing campaigns the right way: approved message templates sent to contacts who opted in, either as one-off broadcasts for launches and offers or as drip sequences that welcome, remind and re-engage automatically.

  • Target audiences by tag, lead status or source
  • Schedule broadcasts and build multi-step sequences
  • Replies flow back into the shared inbox and CRM
ConverseIQ WhatsApp broadcast composer with template preview and a drip campaign sequence (illustration with sample data)
Chatbot & automation

A WhatsApp chatbot that answers, qualifies and routes

Build chatbot flows that start from a keyword, a new lead, a webhook or a template button tap. Ask qualifying questions, answer common queries with the AI agent and hand the conversation to your team with full context when a person is needed.

  • Menus, buttons and lead capture questions
  • Lead automation and advanced multi-step workflows
  • Hand-off to a person whenever the customer needs one
ConverseIQ WhatsApp chatbot flow builder with trigger, message, AI agent and assign steps (illustration)
AI-powered WhatsApp marketing

An AI assistant that knows your business

ConverseIQ's AI assistant is grounded in your workspace data and knowledge base. Use it to summarise long conversations, draft and rewrite replies, translate messages, detect intent, and generate campaign copy or FAQs in one click.

  • Conversation summaries and reply generator
  • Translate and rewrite messages
  • Campaign generator, FAQ builder and intent detection
ConverseIQ AI assistant with suggested prompts: conversation summary, reply generator, rewrite, translate, intent detection, campaign generator and FAQ builder
WhatsApp CRM

A built-in WhatsApp CRM that tracks every lead

No more copying numbers into spreadsheets. Contacts from WhatsApp, your website widget, QR codes and ads land in ConverseIQ's CRM with their status, source and consent, ready for follow-up and automation.

  • List and Kanban views with filters and saved views
  • Custom fields, import and export
  • Junk lead filtering keeps spam out of the way
ConverseIQ WhatsApp CRM contacts table with lead status, source and consent (sample data)
Chat widget & QR codes

Turn website visitors and walk-ins into WhatsApp leads

Add a WhatsApp chat widget to your website or print a QR code for your shop, flyers and packaging. The customer taps or scans, WhatsApp opens with a pre-filled message, and the lead lands in your inbox tagged with where it came from.

  • Website widget and QR codes in minutes
  • Pre-filled messages make it easy to start
  • See which source brings the most leads
ConverseIQ chat widget and QR code setup: visitor taps, WhatsApp opens, lead lands in the inbox
Flexible AI

Choose the AI that powers your WhatsApp marketing

Start on the free AI model included with every workspace, or connect your own Anthropic Claude, OpenAI or Google Gemini key. The same setting powers the assistant, inbox suggestions, the chatbot's AI agent and automation steps.

  • Free model included, nothing to set up
  • Bring your own Claude, OpenAI or Gemini key
  • Keys are verified and stored encrypted
ConverseIQ AI settings: free model, AI wallet or your own Claude, OpenAI or Gemini API key
How it works

Start WhatsApp marketing automation in 4 steps

  1. 1

    Connect your number

    Link your WhatsApp Business number to ConverseIQ. We help with the WhatsApp Business API setup.

  2. 2

    Import contacts & consent

    Bring in opted-in customers and record where their consent came from.

  3. 3

    Set up templates & flows

    Create message templates, quick replies, a chatbot flow and your AI knowledge base.

  4. 4

    Launch & measure

    Add the widget and QR codes, run your first campaign and review the reports.

Use cases

WhatsApp marketing for every kind of business

Retail & e-commerce

Share products, confirm orders, announce launches and send offers to opted-in customers.

Real estate

Capture enquiries from ads and listings, qualify buyers and book site visits.

Education & coaching

Answer course questions, nurture enquiries and send class reminders.

Clinics & services

Appointment booking and reminders with a shared front-desk inbox.

Travel & hospitality

Itinerary questions, booking follow-ups and timely trip updates.

B2B & agencies

Route website and ad leads to the right person and track every deal.

WhatsApp Business app vs ConverseIQ

The free app is fine for one person. Once a team, campaigns or ads are involved, you need WhatsApp marketing software.

What you needWhatsApp Business appConverseIQ
Team members answeringLimited, tied to devicesShared inbox with individual logins
Messaging opted-in contactsSmall manual listsBroadcasts, templates & drip campaigns
AutomationGreeting and away messagesChatbot, lead automation & workflows
AINot includedAI assistant, suggestions & AI agent
Lead trackingLabels or a spreadsheetBuilt-in WhatsApp CRM
Website & adsBasic linkChat widget, QR codes, CTWA ads & Lead Ads sync
ReportingBasic message statsAnalytics, reports & message reports

WhatsApp marketing cost and rules

Meta charges for every marketing template message it delivers, at rates that depend on the recipient's country, and from 1 October 2026 service replies are billed per message too. Conversations customers start from a Click-to-WhatsApp ad or Facebook Page button open a 72-hour free entry point window. These fees are separate from your ConverseIQ subscription.

WhatsApp only allows messages to people who opted in. ConverseIQ records consent and helps you grow an opted-in list with widgets, QR codes and ads, so bulk WhatsApp marketing stays compliant.

Read the WhatsApp Business API pricing guide

Need more than a platform?

ConverseIQ is built by CodeBase Coders, a software development company. We can connect it to your website, store, ERP or CRM, build custom chatbot flows and AI agents, or develop a WhatsApp solution around your exact process.

See the ConverseIQ case study

WhatsApp marketing software FAQs

WhatsApp marketing software connects to the WhatsApp Business Platform and turns WhatsApp into a managed marketing and sales channel: a shared inbox for your team, broadcasts and automated campaigns to opted-in contacts, a chatbot, CRM and reports. ConverseIQ combines all of these, plus an AI assistant, in one workspace.
ConverseIQ works with the WhatsApp Business Platform (the WhatsApp Business API) from Meta, so you send approved message templates and follow WhatsApp's policies. ConverseIQ also supports a QR-code linked number for simple setups. We help you choose and connect the right option.
Yes, as WhatsApp broadcasts to contacts who have opted in to hear from you, using approved templates. WhatsApp does not allow messaging people who have not opted in, so ConverseIQ includes a consent area and tools such as the chat widget, QR codes and Click-to-WhatsApp ads to grow an opted-in audience.
Meta charges for each marketing template message it delivers, at rates that depend on the recipient's country, and from 1 October 2026 service replies are billed per message as well. Conversations customers start from a Click-to-WhatsApp ad or Facebook Page button open a 72-hour free entry point window. These Meta fees are separate from the ConverseIQ subscription. See our WhatsApp Business API pricing guide.
Yes. ConverseIQ includes a chatbot flow builder, lead automation and advanced workflows, plus an AI assistant and AI agent that work from your own knowledge base. You can use the included free AI model or connect your own Claude, OpenAI or Gemini key.
Yes. ConverseIQ has a website chat widget, QR codes, a developer API, Meta Lead Ads sync and Google Sheets sync. For deeper integrations with your ERP, store or existing CRM, CodeBase Coders' integration team can build them.
Book a free demo and we will show you ConverseIQ against your own use case, then help you connect your number, import opted-in contacts, set up templates, the chatbot and AI, and train your team. You can also explore it at converseiq.codebasecoders.com.

Ready to grow with WhatsApp marketing?

See ConverseIQ against your own use case. We will help you connect your number, set up templates, the chatbot and AI, and train your team.

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