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Case Study · India

ConverseIQ

ConverseIQ is an AI-powered WhatsApp marketing and CRM platform designed to help businesses streamline customer communication, automate marketing activities, manage leads, and accelerate business growth. By combining WhatsApp messaging, intelligent chatbots, and customer relationship management tools, ConverseIQ enables businesses to manage customer interactions from one centralized dashboard.

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ConverseIQ
10+
Helping Businesses Grow

The brief

Small businesses in India sell and support customers on WhatsApp, but a single phone cannot be shared by a team, broadcasts are hard to send within Meta's rules, and leads get lost in long chats.

We wanted a WhatsApp tool that a small team could run on its own, at a price that fits an SMB budget.

What we built

ConverseIQ is our own SaaS product, built on the official WhatsApp Business API. It gives a team one shared inbox, broadcasts and drip campaigns, a chatbot with an AI assistant, and a built-in CRM that turns every conversation into a tracked lead.

A website chat widget, QR codes, and analytics and reports complete it, so businesses do not need separate tools for each job.

What is live now

ConverseIQ is live and used by businesses for their WhatsApp marketing and support. Because we build and run it ourselves, we know what it takes to launch, sell and support a SaaS product, and we bring that to client projects.

Inside the product

ConverseIQ Features

ConverseIQ: Built-in WhatsApp CRM
Built-in WhatsApp CRM

Every WhatsApp contact becomes a lead with its phone, company, status, source, consent and lifetime value, with list and Kanban views, filters, import and export.

ConverseIQ: AI Assistant
AI Assistant

Summarise conversations, draft and rewrite replies, translate messages, detect intent and generate campaigns or FAQs, grounded in your workspace data and knowledge base.

ConverseIQ: Flexible AI settings
Flexible AI settings

Run AI on the included free model or bring your own Anthropic Claude, OpenAI or Google Gemini key. It powers the assistant, inbox suggestions, the chatbot and automation steps.

ConverseIQ: Chat widget & QR codes
Chat widget & QR codes

Turn website visitors and walk-in customers into WhatsApp chats. Each lead lands in the inbox and contacts tagged with the widget or QR code it came from.

Industries
On-Demand Services E-Commerce
Services
Product Design UI/UX Design Mobile First Design Software Development Software Engineering Software Integration SaaS Development Application Development Progressive Web App Development Product Management AI Chatbot Development Services AI Integration Services Web Application Development Custom CRM Development Services

Ready to build your own ConverseIQ-style success story?

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