WATI Alternative and Interakt Alternative for India (2026): Pricing, Features and How to Choose

WATI and Interakt are two of the best-known WhatsApp Business API platforms in India, and both are solid products. Yet businesses regularly search for a WATI alternative or an Interakt alternative: because the price of adding team members adds up, because they need a proper CRM next to their inbox, or simply because they want to be sure they are paying for the right plan.

A note before we start: CodeBase Coders makes ConverseIQ, one of the three platforms compared here. We have tried to keep this fair. Every price comes from each company's own pricing page as checked on 22 October 2026, we explain where WATI and Interakt are the better choice, and we say plainly what we could not verify. Prices change often, so confirm current rates before you buy.

At a Glance

• WATI: Growth from ₹2,199 a month billed annually (₹2,999 billed monthly) with 3 users; Pro and Business add more users, integrations and AI agents.
• Interakt: Growth ₹2,799 and Advanced ₹3,799 a month plus taxes, with unlimited agents on both, and published per-message rates.
• ConverseIQ: WhatsApp plans from ₹1,200 a month, a CRM from ₹1,200 and a WhatsApp + CRM bundle from ₹2,400, with team seats included on every plan and a 15-day free trial.
• On every platform, Meta's WhatsApp message charges are paid on top of the subscription, so compare message rates as well as plan prices.

Why Businesses Look for a WATI or Interakt Alternative

• Team size. On plans that charge per user, a growing sales or support team can raise the monthly bill quickly.
• CRM needs. Many businesses want leads, pipeline stages and follow-ups next to the WhatsApp inbox, not in a separate tool.
• Message costs. With marketing messages always charged and service replies billed beyond a free allowance from 1 October 2026, per-message rates matter more than before.
• Feature fit. Some teams need advanced chatbots or many integrations; others need simple broadcasts and a shared inbox at a lower price.
• Support and setup. Some businesses want hands-on help with templates, chatbots and training.

What to Compare in WhatsApp Marketing Software

1. Plan price and billing period: monthly, quarterly and annual prices often differ by 25% or more.
2. Users or seats included, and the price of each extra one.
3. Message charges: whether the provider adds anything to Meta's rates.
4. Broadcasts and automation limits per month.
5. Chatbot and AI: no-code flows, AI replies trained on your content, and their usage limits.
6. CRM: built in, an add-on, or an integration with another CRM.
7. Integrations: Shopify, WooCommerce, Razorpay, Google Sheets, ads and your own systems through APIs.
8. Support, onboarding and free trial.

WATI Pricing in India (2026)

WATI shows INR prices for three plans, with discounts for quarterly and annual billing:

WATI lists 15k broadcasts a month on Growth and unlimited on higher plans; 1,000, 2,000 and 5,000 automation triggers a month; and one, two or unlimited Astra AI agents by plan. It offers a "7 days free trial, zero setup fees" and notes that additional charges apply for template and service messages, with rates on its rate card.

Interakt Pricing in India (2026)

Interakt lists these monthly prices, plus taxes:

Interakt also sells a Sales CRM Starter plan at ₹2,499 a month with 5 sales agents, and a WhatsApp AI Agents subscription. It publishes per-message rates for Indian numbers: a marketing message costs ₹0.970 on Starter, ₹0.958 on Growth and ₹0.949 on Advanced, and the first 1,000 service messages are free. Unlimited agents on Growth is a real strength for larger support teams. Interakt's website lists Jio Haptik Technologies Limited as its copyright holder.

ConverseIQ Pricing (2026)

ConverseIQ is the WhatsApp marketing platform built by CodeBase Coders and launched in October 2026. It is sold as three modules, WhatsApp, CRM, or both together:

Every plan includes a two-way shared inbox and broadcast campaigns; Growth adds the AI assistant and advanced automation. The platform also covers drip campaigns, a no-code chatbot, a chat widget and QR codes, WhatsApp ads, email broadcasts, stores, products and orders, analytics and a CRM with pipelines. Every plan starts with a 15-day free trial with no credit card, and Meta's WhatsApp message charges are billed separately. See the full plans on our ConverseIQ page.

WATI vs Interakt vs ConverseIQ: Side by Side

Message Charges: Read the Rate Card

The subscription is only part of what you pay. Meta charges for every marketing template it delivers, and from 1 October 2026 service replies are billed per message beyond a free monthly allowance, while chats that start from Click-to-WhatsApp ads open a 72-hour free window. Providers then pass those charges on in different ways: some publish their own per-message rates, some bill Meta's rates through, and some add a margin on lower plans.

Before you choose any provider, including ConverseIQ, ask three questions in writing: what is the rate for each message category in India, does it include any markup over Meta's rate card, and how is it billed (prepaid wallet or invoice)? Then estimate a typical month: your broadcasts, your utility messages such as order updates, and your service replies. Our WhatsApp Business API guide explains Meta's pricing in detail.

When WATI Is the Better Fit

• You want a long-established platform with a large integration list, including HubSpot and Salesforce on higher plans.
• You need multiple AI agents and AI credits as part of the plan.
• You run high-volume broadcasts and want features such as WATI's add-on for very fast sending on the Business plan.
• You operate in several countries and want one provider across markets.

When Interakt Is the Better Fit

• You have a large support team and want unlimited agents on a mid-priced plan.
• You want clearly published per-message rates for India.
• You sell through Shopify and want a WhatsApp catalogue and commerce integrations out of the box.
• You also want to manage Instagram conversations in the same place.

When ConverseIQ Is the Better Fit

• You want a lower entry price for WhatsApp, with team seats included rather than charged per user.
• You want WhatsApp and a CRM pipeline in one platform, so every chat becomes a tracked lead.
• You want broadcasts, drip campaigns, a chatbot, an AI assistant and simple stores and orders without stitching tools together.
• You want a team in India that can also build custom integrations, chatbots or CRM features when you outgrow the standard plan.

And to be balanced: ConverseIQ is new, so it does not yet have the long track record or the integration catalogue of the more established platforms. Use the free trial to test it with your own workflow before deciding.

Which Platform for Which Business: Four Examples

These examples show how the same three platforms suit different teams. They are illustrations, not recommendations for your business, so run your own numbers.

A D2C brand on Shopify with a five-person support team

The priorities are order updates, abandoned-cart reminders, a catalogue in WhatsApp and many agents answering at once. Interakt's unlimited agents and Shopify integration on Growth make it a natural candidate, and WATI's Shopify add-on is worth comparing. ConverseIQ suits this brand if it also wants a CRM pipeline for wholesale or repeat customers.

A coaching institute handling admission enquiries

Leads arrive from ads and the website, counsellors follow up over days or weeks, and managers want to see who is converting. A WhatsApp inbox alone is not enough; the team needs pipeline stages, reminders and reports. A platform with a built-in CRM, such as ConverseIQ's WhatsApp + CRM bundle, or WATI or Interakt connected to a CRM, fits better than broadcasts alone.

A real estate developer running site visits

Enquiries come from Click-to-WhatsApp ads, and every lead should be qualified, assigned and booked for a site visit with reminders. Look for ad integrations, lead assignment and scheduling. ConverseIQ offers a Site Visit Scheduler add-on for this; with other platforms, check whether booking flows need a separate tool.

A clinic sending appointment reminders

Most messages are utility reminders and service replies, with few marketing broadcasts. Message rates for utility and service messages, a simple chatbot for FAQs and two or three users matter more than advanced AI. The entry plan on any of the three may be enough, so compare total monthly cost carefully.

Questions to Ask in Every Demo

• What will my monthly bill be for my exact number of users, on the billing period I will choose?
• What are your per-message rates for India by category, and do they include a markup?
• What happens when I hit a broadcast, automation or AI limit: is it blocked, or charged?
• Can you show my real use case, not a generic demo?
• Which integrations are included on my plan, and which cost extra?
• How do I export my contacts, templates and chat history if I leave?
• What support do I get during setup, and after?

Switching Providers: What to Plan For

• Your WhatsApp number: ask both the old and new provider how your number and WhatsApp Business account will move, and plan the switch for a quiet period.
• Message templates: list your approved templates so they can be recreated or carried over.
• Contacts and opt-ins: export your contacts with their opt-in records, tags and custom fields.
• Chatbots and automations: document each flow so it can be rebuilt and tested.
• Integrations: reconnect your store, payment links, Sheets and CRM, and test end to end.
• Chat history: check what history you can export before your old plan ends.

What we could not verify

To keep this comparison honest, here is what the public pricing pages did not tell us. WATI's per-message rates sit behind rate-card links on its pricing page, so we have not quoted them. WATI's and ConverseIQ's pages do not say whether GST is included in the listed prices, while Interakt states "+taxes". ConverseIQ bills Meta's message charges separately but does not publish whether they include a markup, which is exactly why we recommend asking every provider, including us, the same question in writing. We have not included customer counts, ratings or performance claims for any platform, because none could be checked independently.

A Decision Checklist

1. How many people need access today, and in a year?
2. What will each platform cost per month for that team, on the billing period you will actually choose?
3. How many marketing, utility and service messages do you send each month, and what will they cost on each platform?
4. Do you need a CRM pipeline, or just an inbox and broadcasts?
5. Which integrations are must-haves?
6. How advanced do your chatbot and AI needs really are?
7. How much setup and training help do you want?
8. Have you tested your real workflow in each free trial?

Conclusion

There is no single best WATI alternative or Interakt alternative; there is the right fit for your team, your message volume and your sales process. WATI suits teams that want a long-established platform with many integrations and AI agents. Interakt suits larger support teams that value unlimited agents and published message rates. ConverseIQ suits businesses that want a lower entry price, seats included and a CRM built into the same platform.

Compare total monthly cost, including messages, for your real team size, and use the free trials. If you want a walkthrough of ConverseIQ against your own use case, book a demo, and we will tell you honestly if another tool suits you better.

Frequently Asked Questions

What is the best WATI alternative in India?

It depends on your needs. Interakt is a common choice for teams that want unlimited agents, and ConverseIQ suits teams that want a lower entry price with seats included and a built-in CRM. Compare total cost, including messages, for your team size.

What is a good Interakt alternative?

WATI is a long-established alternative with many integrations and AI agents. ConverseIQ is a newer alternative with WhatsApp and CRM in one platform, team seats included and a 15-day free trial.

How much does WATI cost in India?

WATI lists Growth at ₹2,999 a month billed monthly or ₹2,199 billed annually, Pro at ₹6,499 or ₹4,899 and Business at ₹18,499 or ₹14,799, with message charges extra.

How much does Interakt cost?

Interakt lists Growth at ₹2,799 and Advanced at ₹3,799 a month plus taxes, with Enterprise on request and per-message charges by plan.

Do I pay Meta separately on these platforms?

Yes. On every platform the WhatsApp message charges are in addition to the subscription. Ask each provider for its per-message rates for India and whether they include a markup.

How can CodeBase Coders help me choose WhatsApp marketing software?

We built ConverseIQ, so we know what goes into WhatsApp marketing software, and we will tell you honestly if WATI, Interakt or another tool suits you better. If ConverseIQ fits, we help you connect your number, import opted-in contacts, set up templates, the chatbot, AI assistant and CRM, and train your team. If you need something no platform offers, our integration, AI chatbot and custom CRM teams can build it. Book a free demo or consultation.

Sources

• WATI pricing (INR, checked 22 October 2026)
• Interakt pricing (checked 22 October 2026)
• ConverseIQ plans and pricing
• Meta for Developers: WhatsApp service message pricing

Work With CodeBase Coders

CodeBase Coders helps businesses turn ideas into scalable digital products and improve existing processes through software, automation, AI, integrations and modern web technologies. We built ConverseIQ for businesses that sell and support customers on WhatsApp, and we build custom chatbots, CRMs and integrations when a standard platform is not enough.

• ConverseIQ WhatsApp Marketing Software
• AI Chatbot Development (incl. WhatsApp)
• Custom CRM Development
• Software & API Integration Services
• AI Agent Development

Choosing WhatsApp marketing software? Book a free ConverseIQ demo and we will show it against your own workflow, and point you elsewhere if another platform fits better.